Pepco Holdings Connects Customers to New Self-Service Tools with iFactor Mobile App
Press Release - Date: August 05, 2014
TEMPE, Arizona (August 5, 2014) – Pepco Holdings Inc. (PHI) recently released a new mobile app for customers of its subsidiaries Pepco, Delmarva Power and Atlantic City Electric. Developed by iFactor, the new app includes a full redesign of the user interface and provides new functions including the ability to view and pay bills, enroll in paperless billing, access energy usage information and report streetlight issues.
Through the app, PHI customers can make payments, view bills and sign… more…
July 15, 2014--Crane Institute Certification (CIC) announces that it will plan and manage at least eight Regional Crane Operator and Rigger Skills Competitions from Fall 2014 through Fall 2015.
Tentative locations include North Carolina and Alabama in the Southeast; as well as Northeast, Southwest, Northwest, and Midwest locations.
In addition, CIC is pleased to announce that the Western regional competition will take place in Las Vegas, to be held in conjunction with World of Con… more…
Do Digger Derrick Operators ever have to be certified? Yes, digger derrick operators have to be certified when performing lift work that does not fall under Subpart V.
Jerry Rivera, Director of Safety for the National Electrical Contractor Association, provided explanation in a January 2013 issue of Electrical Contractor magazine. He said: “Digger derricks used in construction related activities, such as installation of traffic signals, lighting and other work not meeting the Subpart V d… more…
CHARLOTTE, N.C. – July 14, 2014 –
SOS Intl (SOS) and APT Global (APT) have partnered to provide training, compliance and education services to the electric power industry. The partnership provides clients with experience in the areas of generation, transmission, distribution and telecommunications. Training topics include system operations, engineering, security, planning, renewable energy, and smart grid technologies.
“We believe this partnership will provide a powerful and comprehensive … more…
July 15, 2014. Seattle, WA... LED Lighting manufacturer Evluma moves into a larger manufacturing facility at the end of July 2014. Located in Renton, WA, the new facility embraces Lean Manufacturing philosophies and increases Evluma's manufacturing capacity by up to five times. The new site provides room to expand, allowing Evluma to bring on additional Lean lines in parallel with demand. Evluma makes the move to better serve and support their customer base.
“Evluma celebrates six success… more…
“Learned this morning that Mark with Bellwether finished installing all of the electric meters, as contracted. I would like to commend the Bellwether Staff and Harry. They coordinated and worked so well together, it can only be described as “poetry in motion”, it was Team Work in every sense of the word. I always received the changeout information in a timely matter and the information was accurate. I only requested a few photos because of customers insistence that the old meter read was wr… more…
Trends in Mobile Usage with Implications for Utility Companies
White Paper - Date: February 06, 2014
We invite you to download our free white paper where you’ll learn:
- Smartphone ownership and mobile internet usage statistics
- Differences in smartphone adoption and internet usage between age demographics
- Suggestions for creating a mobile customer communication strategy
To download the white paper, visit http://www.ifactorconsulting.com/white-papers-mobi
Toshiba LED Lighting Wins Top Honor for Outdoor Product Design
Lighting & Accessories
Supplier Article - Date: January 28, 2014
January 27, 2014 – Toshiba International Corporation’s LED Lighting division announced today that the TLS-RTLM roadway luminaire has been recognized by Next Generation Luminaires Solid State Lighting (SSL) Outdoor Design Competition for ingenuity in lighting design.
The Next Generation Luminaires SSL Design Competition seeks to encourage technical innovation and recognize and promote excellence in the design of energy-efficient LED luminaires for commercial, industrial and institutional a… more…
SPRINGFIELD, Ill., December 18, 2013 – As time runs out for buying this year’s presents, remember a gift that could save a life is always in style. That is exactly what you can do by purchasing electrical safety devices. To help you in your last-minute shopping, Safe Electricity has picked their top five gift ideas to help keep your holiday season merry, bright, and safe!
“The holidays are a time to let people know how much you care about them,” says Molly Hall, executive director of the … more…
Training for Excellence: Introducing the New OMICRON Academy in Houston
Press Release - Date: December 03, 2013
OMICRON has opened its new state-of-the-art Training Center in Houston as part of its on-going effort to improve the quality of its service and training to customers in North and Latin America. This unique hands-on training facility—indoors and fully air conditioned—is just minutes away from downtown Houston and area airports.
Noting the facility’s versatility for accommodating different training scenarios, and for having everything indoors, Will Knapek, OMICRON Academy Training Manager … more…
Ambient Corporation Expands Vodafone Network Test Certification to Entire Smart Grid Node Family Product Line
Press Release - Date: November 20, 2013
Facilitates deployment on international partner carrier networks
NEWTON, MA, November 20, 2013 - Ambient Corporation (NASDAQ:AMBT), provider of a secure, flexible, and scalable smart grid communications and applications platform, announced today that it has expanded Vodafone network test certification across the entire range of Ambient Smart Grid® Nodes. This certification allows international customers to deploy the Ambient Node™, Ambient MiniNode™, and Ambient MicroNode™ for utili… more…
Lighting San Antonio’s Future
White Paper - Date: November 07, 2013
When it comes to energy efficiency, San Antonio, Texas, is a forward-thinking community. And when it decided to replace more than 20,000 of the city’s high-pressure sodium (HPS) street lamps with a durable product that would use less energy, require less maintenance and offer superior light quality, the city asked CPS Energy to investigate the best options available. After many hours spent on exhaustive research and experimentation with new lighting options, CPS selected Toshiba TGT LED Roadway … more…
Toshiba Launches Newly Improved RTL LED Roadway Luminaires
Press Release - Date: November 07, 2013
Toshiba International Corporation, November 5, 2013-- Toshiba International Corporation’s LED Lighting Systems division (TLS) recently released its newly enhanced, even higher efficacy RTLM and RTLS LED Roadway Luminaires, which serve as a direct replacement for 70 to 400-watt HID luminaires. The RTL comes in two sizes, the short deck RTLS and the medium deck RTLM, and is now available with Type II, III, IV and V distributions.
“The new and improved RTL is now available in more light di… more…
HOMETOWN CONNECTIONS AND POWERSECURE FORM ALLIANCE
Press Release - Date: September 23, 2013
September 23, 2013
FOR IMMEDIATE RELEASE:
HOMETOWN CONNECTIONS AND POWERSECURE FORM ALLIANCE
TO OFFER PUBLIC POWER UTILITIES BACKUP AND PEAK SHAVING DISTRIBUTED GENERATION, SOLAR POWER, LED LIGHTING
—Will team with public power utilities to provide distributed generation,
solar power, outdoor LED lighting to commercial & industrial customers—
EVERGREEN, Colo. and WAKE FOREST, N.C. — T… more…
Source: BIC Magazine, June 2013
As the new president and CEO of NAES Corp., Robert (Bob) Fishman’s goal is to make NAES a great company. He is excited not only about the future of NAES but also the future of the American power industry. BIC Magazine recently visited with Fishman to discuss the importance of providing strong leadership and the new initiatives taking place at NAES.
Q: What led to your position at NAES?
A: This position builds on my leadership experience of more… more…
New Landis+Gyr eZine: Smart Grid Tips, Advice and More.
Press Release - Date: April 30, 2013
Today’s utilities continue to deal with complex challenges. How can they engage consumers in efficiency programs? How should they prepare the grid for electric vehicles? In this issue of "FutureReady", we explore these smart grid challenges — and others. Read it now!http://gurl.im/2e744it
Achieve True AMI Scalability: Read the New White Paper.
White Paper - Date: April 30, 2013
Advanced smart grid applications like distribution automation and demand response require significant scalability –– in processing speed, network bandwidth, storage capacity and more. But adding headroom after an AMI deployment is difficult; it must be built into the system from the start. In our new white paper, Landis+Gyr’s experts explain how to ensure your AMI system is optimized for:
• New levels of transaction load and throughput
• Greater performance management and storage chal… more…
Survalent Technology Commissions HMI System for Compañía Minera Nevada’s La Mesa Substation in Chile
Press Release - Date: March 20, 2013
MISSISSAUGA, ON — March 20, 2013 — Survalent Technology, the most trusted provider of smart grid solutions for the control room, announced today that it has commissioned an HMI System for Compañía Minera Nevada’s (Barrick Corporation CHILE) La Mesa Substation in Chile.
In November 2012, Survalent’s integrators, Sienco and Ingema, commissioned their first control and protection system at La Mesa Substation in Chile. La Mesa’s system consists of a control and protection system with Siemens … more…
South Carolina Utilities Coalition Selects Tantalus for Smart Grid Communications
PMPA joint action agency to supply TUNet® to its ten municipal utility members
Raleigh, NC – March 12, 2013 – Tantalus, a leading provider of Smart Grid communications, today announced that it has been selected by the Piedmont Municipal Power Agency (PMPA), a joint action agency formed by ten municipal electric utilities in the northwest section of South Carolina, as its smart grid communications pro… more…
Michael Steward Appointed Projects Manager for Spectrum Engineering Corporation
Press Release - Date: March 07, 2013
Spectrum Engineering Corporation announces that Michael Steward has joined the company as its new Projects Manager. Mike will be involved in project scope, schedules and budgets as well as assisting with substation and line design, and field work of all types.
Mike served the City of Garrett, Indiana for over 28 years as the Superintendent of Garrett Municipal Utilities and has extensive and diverse experience in the electrical distribution field.
Spectrum Engineering, located in … more…
Hometown Connections and energyOrbit Market EE Programs Management Platform
Press Release - Date: February 15, 2013
EVERGREEN, Colo.— February 18, 2013. To help public power utilities offer customers a wide variety of energy efficiency initiatives, Hometown Connections will market the energyOrbit Cloud computing solution for energy efficiency program management. The energyOrbit Web platform enables utilities to improve staff productivity and achieve energy savings goals by replacing disparate spreadsheets and documents with an easy-to-use online system. Utilities deploy energyOrbit to automate such functions … more…
FirstFuel Finds that Operational Improvements Can Double Energy Efficiency Savings in Commercial Buildings
Press Release - Date: February 14, 2013
FirstFuel Software, the market-leading building energy analytics company, today announced that half of all energy efficiency savings in commercial buildings are achievable through operational improvements, at little or no cost to building owners and operators. This finding is drawn from an analysis of a representative sampling of buildings from FirstFuel’s utility and government customers.
The FirstFuel analysis revealed that 51 percent of all energy efficiency opportunities from the samp… more…
HPC America creates real-time FERC solution for SAP New General Ledger at We Energies
Data Management Systems
Supplier Article - Date: February 05, 2013
Wisconsin utility company gains improved SAP regulatory and management reporting, immediate access to FERC data, and a faster monthly close from the original developer of the SAP FERC solution.
We Energies provides electric service to 2.2 million customers in portions of Wisconsin and Michigan's Upper Peninsula, and also serves natural gas customers in Wisconsin and steam customers in downtown Milwaukee. We Energies is the trade name of Wisconsin Electric Power Co. and Wisconsin Gas LLC, … more…
Alcatel-Lucent and Luxembourg utility Creos enhance the efficiency of power transmission with a new ‘smart’ communications network
Press Release - Date: January 29, 2013
Paris, Jan 29, 2013 - Alcatel-Lucent (Euronext Paris and NYSE: ALU) is making the communications network of Luxembourg power utility company Creos ‘smarter’, using its Internet routing technology to lower costs and enhance the reliability and efficiency of power transmission.
Alcatel-Lucent has used its IP/MPLS (Internet Protocol/Multiprotocol Label Switching) technology to replace Creos’s existing TDM-based communications system, bringing a new level of intelligence to its power transmis… more…
ArcGIS API for Android App Streamlines Field Inspections
Supplier Article - Date: December 13, 2012
An electric cooperative developed an app with ArcGIS API for Android that moved its field equipment inspection process from a paper-based one to a streamlined one using GPS-enabled tablets.
Tri-County Electric Membership Corporation (TCEMC) serves more than 53,000 members in central Tennessee and southern Kentucky. For several years, TCEMC has been moving GIS into more and more areas of the cooperative's operation. One of the last untouched processes was inspections of field equipment. >
Everything regarding inspections was being tracked on paper and often in multiple ways, from lists of poles beginning at the substation to the more recent printouts of circuits. The process was inefficient and frustrating to both operations personnel and engineering staff members who had to interpret the field notes. Follow-up trips were often needed to correctly identify facilities with issues. This delayed corrective actions. The large amount of data collected on paper made reporting and tracking impractical.
The paper process had endured for one reason: ease of use. Until recently, mobile devices and software were awkward and cumbersome to use. Training users who might not be familiar with computers was difficult, and equipment was expensive (not to mention problems with battery life and data synchronization). The new iPad and Android tablets were cheaper than laptops and provided a new platform for building easy-to-use solutions that can be operated with two fingers. With ArcGIS API for Android, TCEMC's entire basemap and data on all equipment to be inspected could be placed on an Android tablet and taken into the field. Each tablet has GPS capabilites so it can show the user's current location and a camera that can be used to document problem areas.
ArcGIS for Desktop is used to create a basemap, convert it to a tiled map cache by ArcGIS for Server, and automatically downloaded to each tablet each day along with pending inspection requests. Inspections are overlaid onto the basemap using the touchable graphics in the inspection app. The user simply touches the piece of equipment he would like to inspect, and the appropriate form for recording the inspection is displayed. The inspector's name is logged for each inspection, as well as the last good GPS coordinate, the time the form was submitted, the current known attributes of the equipment, and any issues identified during the inspection. At the end of the day, network connectivity is restored, and the completed inspections are automatically uploaded to the GIS database.
System administration is minimal, because every effort was made to automate tasks. Pending inspections are identified by comparing GIS data to the list of inspections that have been recently completed. Identified problems are automatically routed to the appropriate department.
A web-based application was created to manage the resultant corrective actions for the departments as well as incorporating the information into the engineering staking package. Engineering staff can be assigned individual tasks, or tasks can be assigned in bulk based on territories. Operations supervisors can manage their corrective actions based on service areas. Correction tickets can be printed with an included map provided by the same ArcGIS for Server service that the tablets use. Each assignment is tracked, and additional notes can be added at any point. Finally, each department can separately resolve its own issues without affecting the other.
The completed inspections are stored in a Microsoft SQL Server database that is used for reporting and analysis. Since all information is time stamped, the progress of the inspection cycle can be observed using the new query layer and time-aware layer features of ArcGIS 10. By storing the equipment attributes at the time of inspection, changes in equipment between inspection cycles can be tracked.
TCEMC has taken advantage of newly available hardware and Esri APIs to provide an easy-to-use yet powerful inspection tracking system. By building on common consumer-based equipment, TCEMC can choose from among many vendors and different price points. This solution also benefits from custom app deployment and a standard Windows PC development environment.… more…
Esri Technology Enables Utility to Upgrade Billing System
Press Release - Date: December 13, 2012
Holy Cross Energy Saves Money, Improves Customer Service with Street and Security Light Project
Redlands, California—Holy Cross Energy, a member-owned electric cooperative utility that serves more than 55,000 consumers in western Colorado, recently used Esri technology for a street and security light project that has helped update and correct its billing system.
"We have saved $442 per month for one of the towns we serve, as they were paying for devices that no longer existed and w… more…
Summit Line Construction Helps Restore Power to the East Coast
Press Release - Date: November 19, 2012
LONG ISLAND, NY (Nov.1 9, 2012) – Summit Line Construction, headquartered in Heber City, Utah, is helping out in the wake of Hurricane Sandy, the largest Atlantic hurricane on record. 15 Utah-based Summit Line Construction employees have been working day and night to get the lights back on in the New York area.
Crews from the company had been working on the National Grid project near Lockport, New York, for close to a year when Hurricane Sandy forced management to put that project on ho… more…
Niagara Peninsula Energy Inc. empowers consumers with CustomerConnect
Press Release - Date: October 16, 2012
Ottawa, ON – October 16, 2012 – Niagara Peninsula Energy Inc. (NPEI) has selected CustomerConnect—Harris Utilities’ customer engagement solution—to promote energy conservation and teach consumers how to manage their own resources.
NPEI knew they had to put consumers in control of their own resource use in order to succeed in decreasing peak demand. The utility wanted to provide a one-stop shop for consumers to help them understand their consumption patterns, recognize the impact of chang… more…
Sept. 13, 2012, Lake St. Louis, Mo...National Information Solutions Cooperative (NISC), a national software and IT cooperative, has been awarded a grant by the U.S. Department of Energy (DOE) to deploy a “Green Button” solution.
Green Button is the DOE initiative designed to provide advanced technology that gives consumers convenient, computer-friendly access to their energy use information so they can better manage power consumption.
NISC will focus its Green Button efforts on… more…
Virtual Peak Plant Key to a Diversified Energy Portfolio
White Paper - Date: July 12, 2012
With more than 700,000 electric and 300,000 gas customers, CPS Energy in San Antonio, Texas is one of the largest municipal utilities in the United States. While CPS customers enjoy some of the lowest electricity rates in the country, the City of San Antonio and CPS Energy, under the direction of CEO Doyle Beneby, have set aggressive goals for energy efficiency and diversification of their generation portfolio.
The complete white paper may be downloaded from consert.com.
May 15, 2012 – SAN JUAN CAPISTRANO, California and Austin, Minn. –Cooperative Response Center, Inc. (CRC), a leading nationwide contact center and central station, has teamed up with TextPower, Inc., a text messaging (SMS) business solutions provider, to use TextPower’s SmartAlerts™ texting solution to enable customers of CRC’s utility company members a fast and easy way to report power outages via text messaging. CRC will use TextPower’s texting service to allow consumers to initiate a power ou… more…
E Source White Paper: The What, Why, and How of Customer Experience Management
White Paper - Date: May 15, 2012
The concept of customer experience management (CEM) is simple, but understanding, measuring, and enhancing CEM can be difficult. Utilities across North America are challenged with finding ways to make their customers’ experience a positive one—from redesigning the customer bill to increasing first contact resolution and adopting consistent self-service methods across all contact channels. We examine what CEM is, why it’s important for utilities, and how you can start implementing it within your … more…
Peninsula Light Company Selects SmartGridCIS for Prepay
Press Release - Date: April 02, 2012
Gig Harbor, Washington – SmartGridCIS, an emerging leader in the field of AMI enabled prepay and time-of-use billing and CIS solutions for utility companies, announced today that Peninsula Light Company (PenLight) has chosen SmartGridCIS to support its residential prepay business.
PenLight wanted a flexible technology solution that could meet their unique requirements for an Advance Pay, or Prepay electricity offering that will ultimately serve as a platform for a broader energy efficien… more…
SAIC Awarded Contract To Design Academic Building For The Department Of Defense
Press Release - Date: March 28, 2012
(McLean, Va.) April 11, 2012 – Science Applications International Corporation (SAIC) [NYSE: SAI] announced today that its wholly-owned subsidiary, SAIC Energy, Environment & Infrastructure, LLC, was awarded a prime contract by the U.S. Army Corps of Engineers (USACE) – Mobile District to provide architectural and engineering services for the design of the Joint Special Operations University (JSOU) at MacDill Air Force Base (AFB). The single award firm fixed price contract has a two year period o… more…
Atlanta, GA—February 28, 2012—APOGEE Interactive, Inc. announced today the first implementation of BillingInsights™ integrated with the NISC billing system at Prince George Electric Cooperative, one of eleven member cooperatives of Old Dominion Electric Cooperative, ODEC, a generation and transmission energy provider to 1.2 million consumers. For many years, ODEC has made available to its member cooperatives Apogee’s comprehensive HomeEnergySuite™, special purpose calculators, and commercial lib… more…
JACKSON, MI – Commonwealth Associates, Inc. is pleased to announce that Samuel R. Barnes, P.E. has joined the company as Vice President of the Power Generation & Energy Group. “With over 21 years’ experience in the design, installation, and project management of power generation projects, Sam is a tremendous asset to our team,” stated Commonwealth President, Dennis F. DeCosta, P.E.
Barnes is a registered professional mechanical engineer in the state of Michigan and received his B.S. fro… more…
Industry Insights from Baker Tilly
White Paper - Date: February 03, 2012
Regulatory accounting and GASB 62 applications
(with specific example for contributions in aid of construction)
Russell Hissom, CPA, Partner
With the issuance of Government Accounting Standards Board (GASB) Statement 62, utilities required to follow governmental accounting standards will no longer be allowed to follow any Financial Accounting Standards Board (FASB) guidance, including that for regulatory accounting (FAS 71/ASC 980). GASB 62 Codification of Accounting… more…
energyOrbit Offers a Versatile Cloud Computing Solution to the DSM Sector
Press Release - Date: May 16, 2011
SAN FRANCISCO – May 16, 2011 – energyOrbit, the leading cloud computing (www.energy-orbit.com
) company in the Demand Side Management sector, today announced the successful Implementation and roll out of energyOrbit at Santee Cooper, one of the country’s largest public utilities.
One of the leading utilities in the nation to promote and implement energy efficiency projects in its service territory, Santee Cooper u… more…
City of Port Angeles teams up with Novinium for Third Year
Press Release - Date: May 06, 2011
For the third consecutive year, the Port Angeles City Council has approved a contract, after requesting competitive bids, with Novinium of Federal Way, Wash., to provide cable rejuvenation services for the city’s electric department.
Many of the City's 30 miles of underground cables are more than 20 years old. Older cables have the potential of failing and causing unplanned outages. The sensible step is to rejuvenate these cables and extend their life; this will help Port Angeles and it… more…
Burns & McDonnell has written a new whitepaper entitled A Rapid Response to the NERC Facility Rating Methodology Alert. This paper will help you learn more about required responses to NERC in the coming months as part of your overall compliance plan.
Click here to read more: http://www.burnsmcd.com/td
The Challenges Faced When Converting Solid Heavy Fuel Oil Fired Boilers To Bioma
White Paper - Date: November 05, 2010
By: Thomas Stringfellow
Senior Consulting Engineer at Halcrow, Inc.
In today’s world, biomass has become the golden word for Utilities, Municipalities and other industries that are examining ways to become carbon neutral or meeting Renewable Portfolio Standards (RPS) mandated by their State. However, converting existing boilers to biomass is not as simple as switching the fuel being burned in the boiler. There are impacts that need to be considered and addr… more…
Sustainable Life Solutions helps utilities offer energy efficiency rebates
Press Release - Date: October 14, 2010
Bolton, MA –10/14/10 – Sustainable Life Solutions LLC offers a turnkey program to help utility companies, municipal light departments, and energy efficiency providers offer incentives to their ratepayers to buy Smart Strip Power Strips. Sustainable Life Solutions is currently handling rebate programs throughout most of Massachusetts, and will soon be expanding to New York as well.
Bolton, MA October 14, 2010 -- Currently, Sustainable Life Solutions is supporting Smart Strip Power Strip incen… more…
Utility Design Maturity Model
Press Release - Date: October 12, 2010
ST. LOUIS, Sept. 1, 2010 – Spatial Network Solutions (SNS) is pleased to announce the release of a white paper titled Utility Design Maturity Model: A Tool for Understanding Design Improvement. This document is intended to be used as a tool for conceptually benchmarking your organization’s design processes and providing you with guidance for improvement of those processes. This white paper is available free of charge to the utility community.
The intended audience for this white paper is… more…
Utility Design Automation
Press Release - Date: October 11, 2010
ST. LOUIS, Sept. 1, 2010 – Spatial Network Solutions (SNS) is pleased to announce the first in a series of white papers covering utility process and systems improvement/automation. These white papers deal with utility work processes and software engineering best practices for systems
implementation, while remaining vendor/product neutral. This series will be made available free of charge to the utility community.
The first document in the series, Automating Design for Utilities: Key Co… more…
Service Concepts Joins APPA - Brings Added Value Efficiency Programs
Press Release - Date: August 09, 2010
Service Concepts, an Indiana based organzation created in 1999 by rural electric utilities, has joined the ranks of APPA as an Corporate Associate Member.
"We're excited about the opportunities we'll have to assist APPA members with tested and trusted energy efficiency ideas, new products and programs." stated Steve Thrash, Service Concepts CEO. "We've worked hard for over ten years now and grown to help hundreds of local utilities identify, evaluate and find best-in-class manufacturers o… more…
CoreTrace Announces Flexible Application Whitelisting Security Solution
Press Release - Date: August 03, 2010
CoreTrace, the leading provider of secure and flexible application whitelisting solutions, announced today a powerful new version of its flagship product, BOUNCER™ 6.0. New functionality, including intuitive administration and application intelligence, positions CoreTrace at the forefront of application whitelisting innovation and offers enterprises an even easier to implement and maintain solution, leading to significant time and money savings.
"Despite application whitelisting's clear s… more…
OSIsoft Announces Its Selection by AGL Energy for AMI Integration with SAP
Press Release - Date: July 20, 2010
OSIsoft MDUS provides infrastructure for meter data collection, management and synchronization with SAP for Utilities
San Leandro, CA – July 20, 2010 – OSIsoft, LLC (www.osisoft.com
), the leader in real-time data infrastructure solutions, today announced it has been selected as the meter data unification and synchronization system (MDUS) for AGL Energy Limited (AGL).
AGL is Australia’s largest integrated rene… more…
Milsoft and Cooperative Response Center (CRC): Increasing Customer Satisfaction!
Press Release - Date: July 09, 2010
FOR ADDITIONAL INFORMATION:
Steve Collier, VP of Business Development
Milsoft Utility Solutions
ABILENE, Texas – June 3, 2010 — Milsoft and CRC announced today a unique opportunity to drastically improve service levels for their joint customers. CRC is now offering Milsoft IVR customers the option to … more…